REGULATIONS OF THE ONLINE STORE techbite
Terms and Conditions of the techbite online store effective from July 1, 2026.
I. GENERAL PROVISIONS
1. This regulation ("Regulation") governs the operation of the online store techbite, operating at the address www.techbite.euwhich is operated by mPTech Sp. z o.o. based in Warsaw (00-511) at 31 Nowogrodzka Street, registered in the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register under number 0000243245, NIP: 895-18-45-043, REGON 02016725600000, BDO 000010780, with a paid-up share capital of 13,712,500 PLN, email address: bok@techbite.eu, contact phone number 71 717 74 00.
2. The regulations are continuously available on the website of the Online Store at the following address: https://www.t/regulamin-sklepu in a way that allows Clients to replay and preserve its content at any time.
3. Every Customer is obliged to familiarize themselves with the content and comply with the provisions of this Regulations from the moment they undertake any actions aimed at using the techbite online store or using the website. www.techbite.eu in any other way. Using the website www.techbite.eu is equivalent to a statement that all provisions of this Regulation are clear and understandable and an expression of the Client's consent to comply with this Regulation.
4. The information presented on the Store's website, as well as that included in the Seller's advertising materials, constitutes an invitation to enter into a contract and does not constitute an offer within the meaning of Article 71 and following of the Civil Code.
II. DEFINITIONS
Terms used in the Regulations mean:
1. Working days – all days of the week from Monday to Friday, excluding public holidays;
2. Supplier – an entity with which the Store collaborates to deliver the ordered Goods.
3. Client – an entity for which, in accordance with the Regulations and legal provisions, electronic services may be provided or with which a sales contract may be concluded.
4. Privileged Client – Consumer or Privileged Entrepreneur;
5. Consumer – a natural person engaging in a legal transaction with an entrepreneur that is not directly related to their business or professional activity.
6. Customer Account – an electronic service provided through the Store that allows the creation of a resource in the Seller's IT system marked with an individual name and password provided by the Customer, which enables the Customer, after logging in, to save and store the Customer's address data, order history, and information about expressed marketing consents.
7. Newsletter – an electronic service consisting of sending information about new Products and promotions available in the Store to the email address specified by Customers who have subscribed to this service.
8. Privileged entrepreneur – a natural person entering into a contract with the Seller directly related to their business activity, but not having a professional character, resulting in particular from the subject of the business activity they perform, made available under the provisions of the Central Register and Information on Business Activity.
9. Store or also Online Store – an online store operating at the address www.techbite.eu, through which mPTech Sp. z o.o. based in Warsaw sells goods at a distance via the Internet, as well as providing other functionalities available on the site www.techbite.eu.
10. Seller – mPTech Sp. z o.o. based in Warsaw (00-511) at 31 Nowogrodzka Street, registered in the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, XII Economic Division of the National Court Register under number 0000243245, NIP: 895-18-45-043, REGON 02016725600000, with a paid-up share capital of 13,712,500 PLN, being the operator of the Store.
11. Goods – a movable item available in the Online Store that is the subject of the Order.
12. Goods with digital elements - Goods that contain digital content or a digital service or are connected to them in such a way that the absence of digital content or a digital service would prevent them from functioning properly.
13. Sales Agreement – a sales agreement within the meaning of the provisions of the Civil Code concluded at a distance between the Customer and the Seller, the content of which consists of the Order and the Terms and Conditions, and to which the Privacy Policies and any additional formal consents expressed by the Customer are appropriately applicable.
14. Consumer Rights Act – Act of May 30, 2014 (consolidated text: Journal of Laws 2024.1796, as amended) - on consumer rights.
15. Order – a declaration of intent made by the Customer through means of distance communication, constituting an offer to enter into a sales agreement with the Seller, specifying the Goods for which the Customer is making an offer to the Seller to conclude a sales agreement, as well as the Customer's data necessary for its conclusion. Only the confirmation of the Order's execution by the Seller regarding a given Good is the moment of concluding the Sales Agreement concerning that Good or Goods.
III. PLACING, ACCEPTING, AND FULFILLING ORDERS
1. Customer orders can be placed remotely through the Online Store 7 days a week and 24 hours a day. Placing orders is possible provided that the IT system used by the Customer meets the minimum technical requirements specified in § XII of the Regulations.
2. Placing an Order in the Store is possible by first logging into the Customer Account or without registering a Customer Account or logging into it. In order to place an Order, the Customer makes:
a) completing the Order by selecting the ordered Goods by clicking the "Add to Cart" button under the item presented on the Store's website,
b) proceeding to the Order summary by clicking the "Go to Cart" command and verifying the ordered Goods, as well as optionally entering a discount coupon that allows for a reduction in the price of the Goods under the terms specified in separate agreements or regulations,
c) clicking the "Proceed to checkout" command, providing an email address, selecting a delivery method for the ordered goods, specifying the delivery address and phone number (billing information), as well as – in the case of checking the box "I want to receive a VAT invoice" – completing the necessary information for its issuance and selecting a payment method for the order,
d) acceptance of the Terms and Conditions and the Privacy Policy,
e) sending the Order form to the Seller by clicking the "Confirm and Pay" button on the Store's website, whereby in the case of choosing a payment method through an external payment service provider, the Customer may be redirected to the provider's website to make payment for the ordered Goods.
3. Immediately after placing the Order, an automatic confirmation of receipt of the Order placed by the Customer will be sent to the Customer's email address indicated in the Order form.
4. Then, if taking into account the availability of the Goods covered by the Order, the fulfillment of the Customer's Order is possible within 3 business days from the date of placing the Order, a confirmation message regarding the acceptance of the Order for fulfillment will be sent to the Customer's email address. The confirmation of the Order acceptance sent by the Store constitutes a statement of acceptance of the offer mentioned above, which is equivalent to the conclusion of a sales contract for the Goods between the Store and the Customer.
5. In the event that the Goods covered by the Order are unavailable in the Store's warehouse or if the Customer's order cannot be fulfilled for other reasons within the time specified in this Order, and it is necessary to refuse to accept the Order for fulfillment, the Store will notify the Customer of this fact within the timeframe mentioned in paragraph 4 above. If the Customer has made a payment for the ordered Goods, the Store will refund the paid amount promptly, no later than within 14 days. Notification of the inability to fulfill the Order will be sent to the email address provided by the Customer in the Order form.
6. In the event of unavailability of part of the Goods covered by the Order in stock or the inability to fulfill the Customer's order for other reasons within the time specified in this Order, the Customer will be informed, within the timeframe mentioned in paragraph 4 above, via a message sent to the email address provided by the Customer in the Order form about the possibility of partial fulfillment of the Order. Upon receiving the message referred to in the previous sentence, the Customer may:
a) express the will to fulfill the Order in part - the Client's choice of this option results in the fulfillment of the Order concerning only available Goods; in the remaining scope, the Client withdraws from the Order, the sales agreement for Goods between the Store and the Client is concluded only in relation to the available Goods, and the Store is released from the obligation to fulfill the Order for unavailable goods,
b) cancel the Order – the Customer's cancellation of the entire order means that the sales agreement for the Goods between the Store and the Customer is not concluded, and the Store is released from the obligation to fulfill the Order in its entirety.
7. In the event of non-fulfillment of all or part of the Order referred to in sections 5-6 above, if the Customer has made payment for the Goods, the Store will promptly, no later than within 14 days, refund the Customer using the same payment method as used by the Customer for the transaction.
8. A limited number of Products are designated for promotional sales and clearance sales. The fulfillment of Orders within the promotional sale occurs in the order of confirmed Orders received, until the stock covered by this form of sale in the Store's warehouse is exhausted.
9. In the case of checking the box "I want to receive a VAT invoice" in the Order form, and then having the Customer fill out the form marked "Company" and enter the VAT ID, it is assumed that the Customer is entering into a professional agreement as an entrepreneur. Furthermore, it is assumed that the Customer has consented to receive VAT invoices electronically at the email address provided in the Order form.
10. The client has the right to make changes to the Order before making the payment by placing a new Order. After the payment has been made, changes to the Order can be made by phone at +48 71 717 74 00 (ext. 2) within 1 hour of making the payment.
11. Changes regarding the modification of the Delivery address and those containing requests for refunds must be reported via the contact form or by phone, as soon as possible from the moment the Order is placed.
12. The Client has the right to withdraw consent to receive invoices and corrective invoices electronically, as mentioned in paragraph 9 above, at any time by contacting the Seller at the phone number +48 71 717 74 00 (ext. 2).
IV. PRICES OF GOODS
1. All prices of Goods posted on the Store's website:
a) include VAT,
b) are provided in Polish zlotys,
c) do not include delivery costs, unless the terms of the promotional sale state otherwise.
2. The price listed for each Product is binding at the moment the Customer places the Order.
3. The store reserves the right to change the prices of the Goods, subject to paragraph 2 above, to conduct and cancel promotional actions and sales, or to make changes to them.
4. If the Goods are offered by the Store for a period shorter than 30 days, alongside the information about its reduced price, the Store also displays information about the lowest price of the Goods that was in effect from the start date of its offering for sale until the date the reduction was introduced.
V. DELIVERY
1. The store carries out Deliveries of Goods within the territory of Poland.
2. The ordered Goods are delivered with the participation of Suppliers, who are specialized postal operators or courier companies.
3. The place of performance of the obligation related to the purchase of Goods in the Online Store is the delivery address indicated by the Customer in the Order form or, in the case of selecting the InPost Parcel Lockers service, the address of the locker chosen by the Customer.
4. The currently available methods and costs of delivery of Goods are indicated in the "Payments and Deliveries" tab on the Store's website and each time in the Order form.
5. On the day the Goods are sent to the Customer, a confirmation of shipment of the Goods ordered by the Customer will be sent to the email address provided by the Customer in the Order form.
6. The Client, upon receiving the shipment with the Order, has the opportunity to check the condition of the shipment. In the event of damage or tampering with the packaging, a report must be prepared in the presence of the courier or postal employee. The Client is required to send the damage report to the Store along with the complaint, which will facilitate its consideration. The Client may also refuse to accept a damaged shipment.
VI. ORDER FULFILLMENT TIME
1. The Delivery and order fulfillment time indicated on the Store's website is counted in Business Days from the moment the Seller's bank account or settlement account is credited – in the case of the Customer choosing the electronic payment method, or from the moment the sales contract for the Goods is concluded – in the case of the Customer choosing cash on delivery.
2. Orders are processed according to the indications in the Online Store within three Business Days. In the event that it is necessary to extend the order fulfillment period, the Customer will be notified during the order placement or immediately after it has been placed via an email sent to the email address provided in the Order.
3. The day of fulfillment of the Order or part of the Order is considered to be the day the Goods are handed over to the Supplier for delivery to the Client.
VII. PAYMENT METHODS
1. The Seller allows the Customer, subject to section 7 below, to choose the method of payment for the Ordered Goods.
2. The currently available payment methods are indicated in the "Delivery and Payments" tab on the Store's website and each time in the Order form.
3. In the case of the Customer choosing electronic payment, failure to make the payment within 7 calendar days from the placement of the Order will be equivalent to the cancellation of the Order.
4. In the event that the Customer chooses and makes an electronic payment, and then fails to collect the Goods by the designated deadline, the sales agreement between the Store and the Customer shall be considered null and void, and the Customer's Order shall be canceled. The Store will then refund the amount previously paid by the Customer promptly, no later than within 14 days, using the same payment method as used by the Customer for the transaction.
5. In the case of the Customer choosing cash on delivery, the Customer is obliged to make the payment upon receipt of the shipment with the ordered Goods. If the Customer refuses to accept the Goods despite being given an additional deadline for this, the sales contract between the Store and the Customer is considered not concluded, and the Customer's Order is deemed canceled.
6. Any additional costs associated with specific payment methods will be specified by the Seller each time in the Order summary.
7. In the case of certain types of merchandise, the Seller reserves the right to limit the payment or delivery methods by not providing specific payment and delivery options. Information about any limitations will be included in the description of the Product.
VIII. COMPLAINTS. NON-COMPLIANCE OF THE GOODS WITH THE CONTRACT
1. The seller is obliged to deliver the goods to the customer in accordance with the contract.
2. If the received Goods are not in accordance with the contract, the privileged Customer may choose to exercise the rights granted to them by the Seller regarding the compliance of the Goods with the contract in accordance with the provisions of the Act of May 30, 2014, on consumer rights, regardless of the warranty rights under the terms specified in the Warranty Conditions. The exercise of warranty rights by the privileged Customer does not affect the Seller's liability for the compliance of the Goods with the contract.
3. The warranty covers selected Goods indicated in the Online Store. Information about the warranty provided by the manufacturer can be found in the description of the Goods. Detailed warranty conditions, its duration, and the procedure for submitting warranty claims are specified in the Warranty Card, Warranty Conditions, and the Complaint Handling Regulations. The following paragraphs outline the rules for submitting complaints to the Seller based on the provisions regarding the Seller's liability for the conformity of the Goods with the contract.
4. In order to file a complaint based on the Seller's liability for the conformity of the Goods with the contract, the privileged Customer should, at their discretion:
a) send a complaint notification via email to the address: bok@techbite.eu, or report through the tab https://www.serwis-myphone.pl,
b) send the application by traditional mail to the address: mPTech Sp. z o.o., Krakowska Street 119, 50-428 Wrocław,
c) call the phone number 71 717 74 00 (ext. 1),
d) deliver in person to the address: ul. Krakowska 119; 50-428 Wrocław.
5. The complaint submission should include at least:
a) proof of purchase;
b) description of the defect, along with photos of the defect if possible;
c) Client's request.
6. The online store will respond to the submitted complaint no later than 14 days from the date of its receipt and will inform the Customer about the further proceedings via the email address or other means of communication specified by the Customer.
7. The Seller is responsible for the conformity of the Goods with the contract existing at the time of delivery to the privileged Customer and revealed within two years, unless the Seller indicated that the shelf life is longer. In relation to Goods with digital elements, the Seller is responsible for the lack of conformity of the digital content or digital service provided continuously, which occurred or became apparent during the time when, according to the contract, they were to be delivered, not shorter than two years from the moment of delivery of the Goods with digital elements.
8. Due to the Seller's liability for compliance with the contract, if the Goods are not in accordance with the contract, the privileged Customer may demand their repair or replacement.
9. In the case of a request for repair or replacement, the Seller will collect the Goods from the privileged Customer at their own expense. The claimed Goods must be packaged in a way that does not indicate the contents of the shipment and must be adequately secured against any mechanical damage.
10. The seller may exchange the product when the privileged customer requests a repair, and the seller may also repair the product when the privileged customer requests an exchange, if bringing the product into compliance with the contract in the manner chosen by the privileged customer is impossible or would require excessive costs for the seller. The seller will carry out the repair or exchange at their own expense within a reasonable time from the moment they are informed of the lack of compliance with the contract. If repair and exchange are impossible or would require excessive costs for the seller, they may refuse to bring the product into compliance with the contract.
11. If the Goods are not in accordance with the contract, and the Seller has refused to bring them into compliance with the contract, has not brought the Goods into compliance with the contract in accordance with paragraph 9 above, or if it is clearly evident that they will not bring the Goods into compliance with the contract within a reasonable time or without excessive inconvenience to the privileged Customer, and also when, despite the Seller's attempt to bring the Goods into compliance with the contract, they remain defective, the privileged Customer may submit a declaration to reduce the price proportionally to the reduction in the value of the Goods or to withdraw from the contract. Such a declaration may also be made when the non-compliance of the Goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior recourse to the right to repair or replace the Goods.
12. In the event of a valid statement regarding a price reduction, the Seller will refund the privileged Customer the amounts due as a result of exercising the right to a price reduction without delay, no later than 14 days from the date of receiving the privileged Customer's statement about the price reduction.
13. In the event of a valid declaration of withdrawal from the contract, the privileged Client is obliged to promptly return the Goods to the Seller at the address mPTech Sp. z o.o., ul. Krakowska 119, 50-428 Wrocław. The Seller will refund the privileged Client the price and the justified costs incurred by the privileged Client for the return of the Goods promptly, no later than 14 days from the day of receiving the Goods or proof of their return. The refund will be made using the same payment method that the privileged Client used, unless they have agreed to a different method of return that does not incur any costs for them.
14. The client may also submit complaints regarding the operation of the Store and the use of electronic services to the address bok@techbite.eu The Seller will respond to the complaint on this matter promptly, no later than 14 days from the date it was submitted.
15. The seller excludes their liability under warranty in relation to entrepreneurs who are not privileged entrepreneurs.
IX. STATUTORY RIGHT OF WITHDRAWAL FROM THE CONTRACT
1. A privileged client who has entered into a sales contract may withdraw from the contract within 14 days from the day following the day of receiving the goods without providing a reason.
2. The period for withdrawing from the sales contract begins at the moment the Goods are taken into possession by the privileged Customer or by a third party designated by them other than the Supplier.
3. The privileged client may withdraw from the Sales Agreement by submitting a withdrawal statement. The statement can be submitted using the form, a template of which is included in Appendix No. 1 to these Regulations.
4. To meet the deadline, it is sufficient to send a statement electronically to the email address before it expires: bok@techbite.eu or in writing to the address: mPTech Sp. z o.o., ul. Krakowska 119, 50-428 Wrocław. This statement may also be sent in the package along with the returned Goods.
5. The returned goods must be sent no later than 14 days from the date of submitting the declaration of withdrawal from the contract to the address: mPTech Sp. z o.o., ul. Krakowska 119, 50-428 Wrocław.
6. The cost of returning the returned goods is borne by the privileged Customer.
7. In the event of withdrawal from the Sales Agreement, it is considered not concluded.
8. If the privileged Client has submitted a declaration of withdrawal from the Sales Agreement before the Online Store accepted their offer, the offer ceases to be binding.
9. The online store will promptly, no later than 14 days from the date of receiving the statement from the privileged Customer regarding the withdrawal from the Sales Agreement, refund all payments made by them, including the cost of Delivery – except for additional costs resulting from the delivery method chosen by the privileged Customer that is different from the cheapest standard delivery method offered by the Seller. The online store may withhold the refund until it receives the Goods back or provides proof of return of the Goods, depending on which event occurs first.
10. The returned goods must be new, show no signs of use, and be suitable for resale.
11. The seller issues a refund using the same payment method that the customer used to make the payment.
12. The right to withdraw from the contract does not apply with respect to, among others, the contract:
a) in which the subject of the service is a non-prefabricated item, produced according to the Client's specifications or intended to meet their individualized needs;
b) in which the subject of the obligation is a thing that is perishable or has a short shelf life;
c) in which the subject of the service is a product delivered in a sealed package, which cannot be returned after the package has been opened due to health protection or hygiene reasons, if the package was opened after delivery;
d) in which the subject of the obligation consists of items that, upon delivery, due to their nature, become inseparably connected with other items.
X. WITHDRAWAL FROM THE CONTRACT REGARDING GOODS RECEIVED AS A GIFT FROM THE SELLER OR GOODS PURCHASED AS A SET
1. In the event of withdrawal from the contract by the privileged Customer, regardless of its legal basis, the privileged Buyer is obliged to simultaneously return the Goods or Goods received as a gift from the Seller or the Goods that were purchased as part of a set based on the contract from which the withdrawal was made.
2. In the event of a failure to return the Goods referred to in paragraph 1, the Store will deduct from the amount refunded to the privileged Customer the amount corresponding to the discount granted, i.e.:
a) in the case of a gift – the difference between the price actually paid by the Customer for the gift and the price of the gift listed on the Store's website at the time of purchase,
b) in the case of a set – the difference between the price of the Product or Products included in the set as stated on the Store's website and the price paid by the Customer for that Product/Products, provided that in the case of returning only part of the Products included in the set, only the amount of the discount granted on the price of the non-returned Product, which was in effect at the time of its purchase in the set, will be deducted, to which the Customer agrees by accepting the terms of this Regulation.
XI. WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT
1. According to the Act of September 11, 2015 (Journal of Laws of 2024, item 573, as amended) on used electrical and electronic equipment, the Customer, when purchasing electrical or electronic equipment, has the right to return old (used) equipment of the same type and in the same quantity to the store where the new product was purchased. Customers of the Store wishing to take advantage of this opportunity are requested to send the used equipment to the following address: mPTech Sp. z o.o., ul. Krakowska 119, 50-428 Wrocław.
2. The cost of shipping used equipment is borne by the Client.
XII. CLIENT ACCOUNT
1. On the Store's website, the Customer has the option to create a Customer Account. Creating a Customer Account is voluntary.
2. Registration and management of a User Account in the Service is free of charge.
3. To create a Customer Account, you must fill out the form available on the Store's website, including providing your first and last name, email address, and password.
4. Registering an Account in the Service is not necessary to use the Online Store, but it allows the Customer, after logging in, to save and store the Customer's address data, order history, track the status of the shipment with the Order, and add Products to the wish list.
5. After filling out the form on the Store's website, the Customer will receive an email at the address provided by the Customer during the registration process, confirming the creation of the Customer Account.
6. The agreement for the provision of the Client Account service is concluded at the moment the Client receives an email confirming the establishment of the Client Account.
7. The Client is responsible for the security and proper use of their login and password, which they are obliged to keep confidential. In the event of circumstances indicating suspicion that the Client's login or password has come into the possession of an unauthorized person, the Client is obligated to promptly notify the Seller of this fact. The Seller is not liable for any damages related to the disclosure of the Client's login or password to unauthorized persons, as well as for damages related to the use of the Client's login and password by third parties, even without the Client's knowledge and against their will.
8. The Customer Account service is provided for an indefinite period. The customer may cancel the Customer Account service at any time and without giving a reason, and request its deletion by sending an appropriate message to the email address bok@techbite.euwhich results in the termination of the agreement for the provision of the Client Account service without notice. The Seller will delete the Client Account within a period not exceeding 5 Business Days.
9. In the event that the Seller determines that the Customer has violated the provisions of law or the terms of this Regulation, the Seller has the right to delete the Customer's Account, which results in the termination of the service agreement without notice. The above does not deprive the Seller of the ability to use other legal remedies against the Customer nor does it exclude the Customer's liability for any violations of third-party rights committed by them.
XIII. NEWSLETTER
1. On the Store's website, the Customer can provide their email address to subscribe to the Newsletter.
2. The Newsletter service involves sending information about new Products and promotions available in the Store to the email address specified by the Customer.
3. By subscribing to the Newsletter, the Client expresses their consent to receive commercial information via electronic communication means as defined by the Act of July 18, 2002, on the provision of electronic services (Journal of Laws of 2024, item 1513, as amended) to the email address provided by the Client and to other email accounts to which correspondence from the email account provided by the Client is redirected due to account settings, as well as to the use of telecommunications terminal equipment and automated calling systems for direct marketing purposes as defined by the Act of July 16, 2004 - Telecommunications Law (Journal of Laws of 2024, item 34, as amended).
4. The Newsletter service is provided for an indefinite period. The Client may cancel the Newsletter service at any time and without giving a reason, and request the removal of their email address from the subscriber list by sending an appropriate message to the email address bok@techbite.euwhich results in the termination of the Newsletter service agreement without notice. The Seller will remove the Client's email address from the subscriber list within no more than 5 Business Days.
XIV. TERMS OF PROVIDING SERVICES ELECTRONICALLY
1. The minimum technical requirements for using the Online Store are:
a) device with Internet access,
b) an installed web browser that supports "cookies" and JavaScript technology.
2. The Seller will make efforts to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, device types, and types of internet connections. The Store's website is designed to work with the current versions of popular web browsers that support HTML5 and CSS3 web standards, particularly those such as: Google Chrome, Microsoft Edge, Mozilla Firefox, Safari, Opera, and Samsung Internet, with JavaScript enabled, accepting cookies, and using a stable internet connection that allows for proper use of the Store.
3. The Service Provider is not responsible for technical problems related to the faulty operation of the electronic equipment owned by the Client and for the lack of parameters enabling the Client to receive data.
4. The Seller is not liable for the risks associated with the Customer's use of services provided electronically. In particular, the Seller is not liable for damages that are not a result of its fault or negligence, as well as for damages whose sole cause is the actions of the Customer or third parties for which the Service Provider is not liable.
5. The entity using the Online Store's website is obliged not to place any unlawful content on this site.
XV. PERSONAL DATA
1. The Client's personal data is processed by the Seller as the data controller.
2. Providing personal data by the Customer is voluntary, but necessary for placing an Order for Goods and concluding a sales agreement, creating a Customer Account, and subscribing to the Newsletter.
3. The detailed rules for the processing of personal data by the Seller are included in the "Privacy Policy" tab and constitute an integral part of these Terms and Conditions.
XVI. FINAL PROVISIONS
1. In all matters not regulated by these Regulations, the provisions of generally applicable Polish law shall apply, in particular the provisions of the Civil Code, the Act on Providing Services by Electronic Means, the Consumer Rights Act, and the GDPR.
2. Any disputes between the Client and the Seller will be resolved amicably, and in the event of failure to reach an agreement – by a common court, competent in terms of subject matter and jurisdiction according to the applicable legal provisions.
3. A privileged client in a dispute with the Seller may take advantage of extrajudicial methods of handling complaints and pursuing claims, including the option to apply to a permanent consumer arbitration court for a resolution of the dispute arising from the concluded contract, to contact the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable resolution of the dispute, or to seek assistance from the county (municipal) consumer rights advocate or a social organization whose statutory tasks include consumer protection. Detailed information on extrajudicial methods of handling complaints and pursuing claims can be found on the website https://polubowne.uokik.gov.pl/.
4. The Seller reserves the right to change these Terms and Conditions for important reasons, particularly due to changes in legal regulations or technological changes. All orders accepted by the Seller for fulfillment before the new Terms and Conditions come into effect will be processed based on the Terms and Conditions that were in effect on the day the Order was placed by the Customer. The change to the Terms and Conditions will take effect 7 days after being published on the Store's website. The Seller will inform the Customer 7 days before the new Terms and Conditions come into effect about the change via an electronic message containing a link to the text of the amended Terms and Conditions. If the Customer does not accept the new content of the Terms and Conditions, they are obliged to notify the Seller of this fact, which results in the termination of the agreement for the provision of electronic services regarding the maintenance of the Customer's Account and the Newsletter service.
5. All information, data, and materials made available on the Store's website, including but not limited to names, logos, price lists, color schemes, layout of the site, and any other intellectual property rights related to the content of the websites belong to the Seller and are protected by copyright, trademark rights, database rights, or other intellectual property rights.
6. The regulations come into effect on July 1, 2026.
Attachment No. 1